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Depending on where the printer is located, its name will be visibly displayed on the printer itself. The name typically includes a faculty or division identifier, followed by a hyphen, two letters, and three numbers. Below are some examples of printer names found around UNSW:

• UAD-LC009
  
• ASB-LB001
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Note: At UNSW, you can't scan directly to a computer. You scan using one of the staff MPS printers to email yourself the digitised copy.

1. Access the touch screen on the printer.
2. Press “Scan To Email.”
3. Enter the email address you wish to send the document to.
4. Place the document:
   1. Face down on the scanner glass (top left corner - portrait orientation), or
   2. Face up into the document feeder (portrait orientation) if scanning individual A4 sheets.
5. Press "Start" or the green button.
6. Press "Send" on the screen.

Purchase a printer through UNSW IT with ease. Get in touch with the IT Service Centre at +61 2 9385 1333 or send us an email, so that we can place your request with our print supplier (Fuji). You'll then be contacted by a member of the Fuji team to organise the most suitable printer for its location and your business requirements.

You may need to have a large print order which could be managed by UNSW print services.��

UNSW Print Centre provides a wide range of high-speed digital Colour and B&W Production and finishing services. They are fully equipped to handle the largest jobs as well as simple fast turnaround one off prints. Contact them on (02) 9385 3222, or visit them at Level 1 Mathews Building (F23),via gate 11 Botany Street Kensington 2052.��

Download this OSA 09 form to add Managed Print Service credit to your staff account.

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If a printer is low on or out of paper or toner, the MPS team needs to check the issue. To get help, you need to .

If you notice a printer is often out of supplies, let the MPS team know. This might mean the printer's details have changed (like moving to a new location) without informing MPS. Accurate printer details are important because supplies are automatically ordered when they run low. These supplies are delivered and installed directly at the printer. If the printer's details are incorrect, it won't get restocked properly.

If you no longer need a printer in a certain location, inform the MPS team so they can assist with relocating it. To do this, please through the IT Service Desk.��

By default, Macs use Apple’s “Preview” app to open PDF files, which can cause issues with our printing systems. All UNSW Macs have Adobe Acrobat DC installed, which should be used for printing PDFs with our staff printers.

To change the default app for opening PDFs, follow these steps:

1. Navigate to any PDF file on your Mac.
2. Right-click or secondary-click on the file.
3. Select “Get Info” from the pop-up menu.
4. In the file info window under “Open with,” choose the drop-down menu currently set to “Preview.”
5. Select “Adobe Acrobat” from the drop-down menu.
   1. Note: If “Adobe Acrobat” is not listed, it may not be installed on your system. For assistance, please navigate to the 'Still Need Help?' section at the bottom of the page to log a ticket with the Service Desk.
6. After selecting Acrobat, click on the “Change All…” button below.
7. From now on, all PDF files will open with Acrobat, preventing printing issues caused by “Preview.”